Terms and Conditions

1. Acceptance of Terms

By accessing or using the Fenix Caudalivo website, platform, or any associated services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service. We reserve the right to update or modify these Terms at any time, and continued use of the Service after such changes constitutes your acceptance of the revised Terms.

2. Description of Service

Fenix Caudalivo provides AI-powered data analysis and decision-support tools intended to assist users with informational and analytical tasks. The Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or suitable for any particular purpose, and outputs generated by the Service should not be treated as professional, financial, legal, or medical advice.

3. Eligibility and Account Registration

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must be of legal age in your jurisdiction to enter into these Terms.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable local, national, or international law or regulation;
• Infringe upon the intellectual property or other rights of any third party;
• Upload or transmit malicious code, malware, or any harmful material;
• Attempt to gain unauthorised access to the Service, other accounts, or related systems;
• Reverse-engineer, decompile, or otherwise attempt to extract the underlying source code of the Service;
• Use the Service for any purpose that is fraudulent, deceptive, or otherwise unlawful.

We reserve the right to suspend or terminate access to the Service for any user found to be in violation of this section.

5. Subscription, Trials, and Payment

Certain features of the Service may be offered through paid subscription plans, which may be preceded by a free trial period. Pricing, billing cycles, and trial terms will be presented at the point of sign-up. Unless otherwise stated, subscriptions renew automatically at the end of each billing period until cancelled. You are responsible for cancelling a subscription before renewal if you do not wish to continue. Fees already paid are generally non-refundable except as required by applicable law or as otherwise stated at the point of purchase.

6. Intellectual Property

All content, software, designs, trademarks, and materials associated with the Service are owned by or licensed to Fenix Caudalivo and are protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership rights in the Service. You retain ownership of any data or content you submit to the Service, but you grant Fenix Caudalivo a limited licence to process such data solely for the purpose of providing and improving the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and safeguard information. By using the Service, you consent to the practices described in the Privacy Policy. Please refer to that document for further details.

8. Disclaimers

The Service, including any outputs, analysis, or recommendations generated by AI-driven features, is provided for informational purposes only. Fenix Caudalivo makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of any output, and disclaims all warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by applicable law. Users are solely responsible for independently verifying any information before relying on it for decision-making.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Fenix Caudalivo, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from or related to your use of, or inability to use, the Service, even if advised of the possibility of such damages. Our total aggregate liability arising out of or relating to these Terms or the Service shall not exceed the amount paid by you, if any, for access to the Service during the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Fenix Caudalivo and its affiliates, officers, and employees from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, third parties, or Fenix Caudalivo. You may also terminate your account at any time by discontinuing use of the Service and, where applicable, cancelling any active subscription.

12. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party tools. Fenix Caudalivo is not responsible for the content, accuracy, or practices of any third-party services, and inclusion of such links does not imply endorsement.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which Fenix Caudalivo operates, without regard to conflict of law principles. [This section should be reviewed and confirmed to reflect the correct governing jurisdiction.]

14. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

15. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our practices, services, or legal obligations. Material changes will be indicated by updating the "Last updated" date at the top of this page. Your continued use of the Service following any such changes constitutes acceptance of the updated Terms.

16. Contact

Questions regarding these Terms should be directed through the contact channels listed on our Contact page.